Shipping Policy
Shipping Costs
Paintings will be shipped directly from us by Australia Post, so all shipments can be tracked in case there are any delivery problems. Other items in the store will be shipped by our production partner, Printful, using their preferred shipping carrier. The total postage is calculated during the checkout process. Final freight cost depends on the size of your order, and the shipping destination.
Delivery
Freeflow Designs / Pour Painting With Ron uses its best efforts to meet the scheduled delivery time, but cannot guarantee to meet those delivery times in every case. Freeflow Designs / Pour Painting With Ron will not have any liability to you if any part of your order fails to satisfy in whole or in part the scheduled delivery time.
Paintings are dispatched within 1 to 2 business days of receipt of the order using Australia Post. If there is a large volume of orders, this may take slightly longer, but Freeflow Designs / Pour Painting with Ron will do its best to get your order prepared as soon as possible. As other products in the store (mugs or phone cases) are manufactured by our production partner, Printful, after they have been ordered, it will take longer to prepare those orders for you, normally between 5-7 days, and will be shipped directly to you from them. Delivery times are then 1 to 5 business days depending on your location within Australia and Australia Post delivery times. You will be given a tracking number to track your parcel.
International orders are sent via Australia Post International Parcels, and delivery is typically 5 – 15 business days, though mugs and phone cases may arrive more quickly if they are manufactured in our production partner's facility in the USA rather than in their facility in Australia. When placing orders for items from countries other than Australia, it is the responsibility of the customer placing the order to determine whether the said goods are subject to any import fees / duties / taxes.
Please note that if you order a combination of paintings and other products in the one order, you will receive more than one parcel.
Paintings will be shipped directly from us by Australia Post, so all shipments can be tracked in case there are any delivery problems. Other items in the store will be shipped by our production partner, Printful, using their preferred shipping carrier. The total postage is calculated during the checkout process. Final freight cost depends on the size of your order, and the shipping destination.
Delivery
Freeflow Designs / Pour Painting With Ron uses its best efforts to meet the scheduled delivery time, but cannot guarantee to meet those delivery times in every case. Freeflow Designs / Pour Painting With Ron will not have any liability to you if any part of your order fails to satisfy in whole or in part the scheduled delivery time.
Paintings are dispatched within 1 to 2 business days of receipt of the order using Australia Post. If there is a large volume of orders, this may take slightly longer, but Freeflow Designs / Pour Painting with Ron will do its best to get your order prepared as soon as possible. As other products in the store (mugs or phone cases) are manufactured by our production partner, Printful, after they have been ordered, it will take longer to prepare those orders for you, normally between 5-7 days, and will be shipped directly to you from them. Delivery times are then 1 to 5 business days depending on your location within Australia and Australia Post delivery times. You will be given a tracking number to track your parcel.
International orders are sent via Australia Post International Parcels, and delivery is typically 5 – 15 business days, though mugs and phone cases may arrive more quickly if they are manufactured in our production partner's facility in the USA rather than in their facility in Australia. When placing orders for items from countries other than Australia, it is the responsibility of the customer placing the order to determine whether the said goods are subject to any import fees / duties / taxes.
Please note that if you order a combination of paintings and other products in the one order, you will receive more than one parcel.
